DG Matrix exists to solve the toughest problems facing the energy and electrification industries. Solving these challenging problems necessitates a collaborative approach, where we work closely with our customers to understand and address unique challenges. By treating customers as partners, incorporating feedback at the design stage, and committing to rigorous testing and continuous improvement, we can develop solutions that truly meet our clients' needs. This article explores the importance of collaboration in solving customer problems and how it can drive success and satisfaction.